You can easily check your order status by clicking on the ‘Track Your Order’ link on our website. You’ll get real-time updates as your order moves through each stage.

We process and ship all orders within 48 business hours.

• 3-4 working days.
  
• 5-7 working days.
  
• 7-15 business days depending on your country.
  
  If you request product alterations, delivery may take a couple of extra days.

If your package looks tampered with or has been opened, please do not accept the delivery. Contact our customer support right away at [Insert support number] or [Insert support email].

We’re so sorry! If you receive a damaged or incorrect item, please contact us within 24 hours of delivery.

• Make sure the item is unused.
• Send us clear photos of the issue to help us resolve it quickly.
  
  Reach us at [Insert support number] or [Insert support email].

We try our best to display colours accurately. However, actual product colours may vary slightly due to device screens and photography.

If something is missing from your package, contact our support team as soon as your order arrives. We’ll resolve it as quickly as possible.

We try to ship your complete order together. If items are stocked in different locations, they may arrive in separate packages. Don’t worry—you’ll receive updates for each shipment.

If you’d like to cancel your order, please contact our customer support team as soon as possible. If your order hasn’t shipped, we’ll process your cancellation right away.

Refunds for prepaid orders are processed within 2-5 business days of cancellation and will reflect in your original payment method. For COD orders, refunds are issued via bank transfer and may take up to 7 business days.

Yes! We ship all over the world. International shipping times range from 7-15 business days depending on your location.

• Unstitched: Fabric that you can get tailored to your size.
• Semi-stitched: Partially stitched items that need some tailoring for a perfect fit.
• Ready-to-wear: Fully stitched, sized, and ready to use garments.

Order cancellations are rare, but may happen due to unforeseen issues (like stock unavailability or address problems). If this happens, we’ll inform you right away and process a full refund for prepaid orders.

We accept returns or exchanges within 7 days of delivery. Items must be unused, in original condition, with all tags and packaging intact.

We offer a one-time exchange per item.

Yes! If your area is serviceable by our logistics partners, we’ll arrange a pick-up within 2-5 business days of your request.

If pick-up isn’t available in your area, you can send the product back to us using a reliable courier. We’ll reimburse your shipping charges.

Once your returned item reaches our warehouse and passes quality check, we’ll process your refund within 48 business hours. The amount will reflect in your account in 2-3 business days (for prepaid orders).

For COD orders, refunds are processed via NEFT and may take 5-7 business days.

Yes! You can return individual items from a bundle (like ‘Buy 2 Get 1 Free’). The bundle discount will still be valid for the remaining items.